Support

Getting started

Create an account with your email address, then set up your family. Add transactions by hand, import a bank statement (CSV), or scan receipts and paper statements.

Plans and Premium

The App is free to use within the Free plan's limits (1 member, 30 transactions a month, 3 active budgets and 5 AI receipt or statement scans a month). Premium removes those limits for the whole family: up to 15 members, unlimited transactions and budgets, and 100 AI scans a month.

Premium is billed through your Apple ID at US$6.99 a month or US$59.99 a year and renews automatically unless cancelled at least 24 hours before the end of the current period. Full details are in the Terms of use.

Managing or cancelling Premium

Manage or cancel in Settings > [your name] > Subscriptions on your iPhone, or at https://apps.apple.com/account/subscriptions. Refund requests are handled by Apple at https://reportaproblem.apple.com. Deleting your account or the App does not cancel the subscription.

Deleting your account

You can delete your account in the App (Settings > Account > Delete account), or email email@eliasshammopartnersllc.com from the address on your account. Deletion removes your account and associated data as described in the privacy policy. Deleting your account does not cancel an App Store subscription; cancel it in Settings first.

Contact support

Email email@eliasshammopartnersllc.com with the app version, iOS version and the steps that led to the problem. Do not send bank passwords or full account numbers.